Privacy Policy for Solar Window Tints

1. Data controller and contact

Solar Window Tints is the data controller for enquiries and customer records handled through this website. We provide automotive, home and commercial window film services from Orihuela Costa, Spain. Privacy requests can be sent to leedwarnock@gmail.com or by WhatsApp to +34 624 614 665.

2. Personal data we process

When you contact us, request a quote, book work or make a warranty claim, we may process your name, email address, telephone number, message, appointment details, vehicle or property information, photographs, quote, invoice and service history.

The website stores your chosen language preference in your browser using local storage. Our hosting and security systems may also create routine technical logs such as IP address, request time, browser information and requested URL.

3. Purposes and legal bases

We use enquiry and booking data to take steps at your request before a contract, perform the agreed service, arrange workshop drop-off, vehicle collection and return or property access, take payment, provide aftercare and handle warranty claims.

We process records where necessary for legal and accounting obligations and for our legitimate interests in securing the website, preventing misuse, responding to disputes and improving customer service. Marketing would be sent only with a valid legal basis, such as your consent, and you may withdraw that consent at any time.

4. Where the data comes from

Most data comes directly from you by website form, email, telephone, WhatsApp or social media. Technical request data comes from your browser and our hosting systems. Public Google review content displayed on the website comes from the Solar Window Tints Google Business Profile.

5. Service providers and international processing

We do not sell personal data. We share it only when needed with providers supporting email, hosting and form delivery, professional advisers, or public authorities where legally required.

When the Web3Forms integration is enabled, form details are sent to Web3Forms for delivery to our email inbox. Web3Forms states that its servers are in the United States and that retention depends on the plan and technical logs. If the integration is not enabled, the form opens your own email application instead. Review the provider information before submitting sensitive details.

6. Retention

We keep enquiries only as long as reasonably needed to respond and follow up. Booking, invoice and payment records are kept for the periods required by applicable tax and accounting law. Installation and warranty records may be retained for the relevant warranty term and as needed to establish, exercise or defend legal claims. Provider and security logs follow the retention periods of the relevant systems.

7. Language storage, cookies and external links

The current website does not set advertising or analytics cookies and contains no advertising pixels. It uses local storage only to remember the language you select. Links to WhatsApp, Google, Facebook and Instagram open third-party services whose own privacy and cookie policies apply. If non-essential analytics or advertising tools are added later, this policy and any required consent controls must be updated before they are activated.

8. Your data-protection rights

Subject to the conditions in data-protection law, you may request access, rectification, erasure, restriction, objection and portability, and you may withdraw consent without affecting earlier lawful processing. We do not use personal data for automated decisions or profiling.

Send a request to leedwarnock@gmail.com. We normally respond within one month. If you are dissatisfied, you may complain to the Spanish Data Protection Agency (AEPD) at aepd.es.

9. Security

We use reasonable organisational and technical safeguards appropriate to the information handled. No internet or email transmission can be guaranteed completely secure, so please do not send unnecessary sensitive information through an enquiry form.

10. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.